Persuading and influencing skills

The aim of the one day course is to identify the different styles of influencing and understand the skills required for effective negotiation.

Course Covers

  • Identifying influencing styles
  • Establishing your own preferred style
  • Planning for discussions/meetings
  • Establishing desired outcomes
  • Understanding how to establish trust and avoid distrust
  • Handling conflict
  • Negotiation related role-play

Key benefits

  • understanding the importance of excellent preparation before undertaking a negotiation
  • awareness of the different stags of a negotiation, ensuring the outcomes is favourable whilst maintaining the relationship for future transactions

Agenda

Morning     -    skilled negotiators      
                 -    cooperative versus competitive styles
                 -    the value of preparation

Afternoon    -    the four stages of a negotiation
-    the question of power
-    tips and tactics

Cost £199 + VAT per candidate

About this workshop

The course focuses upon the theory behind effective negotiation and establishing WIN/WIN outcomes so as to bring about effective and long term relationships with both staff and other clients. A major part of the course involves role-play around which the theory is built in

 

 

 

 Performance class

 

We can run this course at our training centre or come to you - Just call 0208 884 6630 and let us know your requirements.

 

  
To book a place on this course just call us on 0208 884 6630 or you can contact us via the form on our website